It is a priority for Lantern Presents that everyone has a safe and supportive access to our festivals and events. We want to make our premises, services, products and events available to all people respecting their individual needs, dignity, independence and equal opportunity. This applies to all audience members, prospective or current employees of the company, as well as contractors and visitors.
We have taken actions to ensure that people with disabilities will be able to move about safely and easily at our events and festivals. All of the venues we utilise for Lantern shows and performances are wheelchair accessible and we cater for site visits and touch tours should you require them prior to the show. Please also note that support carers get free access to all of our events, this just needs to be confirmed with Lantern staff 48 hours prior to an event.
For our own Wexford Spiegeltent Festival we will be installing a T-Coil Loop Induction system throughout the Spiegeltent in order to aid those with hearing loss or limitations. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to ‘T’ (Telecoil) setting. Should you have any queries about this system, please do not hesitate to contact us in advance of the show.
To ensure we are able to give the most appropriate care and consideration to all guest’s needs, we may require the following documents when Disabled Access is requested:
D/deaf or Blind Registration
Letter from a medical professional – detailing the requirements due to a disability
Should you require support in accessing an event, would like to arrange a touch tour, or have questions about access please do not hesitate to contact us with your requirements and questions at firstname.lastname@example.org or by phone at +353539121974